Select your topic:
Since the summer of 2016, the Fritsch GmbH has been relying on SMARTCRM in the sales, service, marketing and purchasing departments. The company was convinced by SMARTCRM’s coherent concept as well as its bidirectional standard interface to the ERP system proALPHA.
Since 1998, SMARTCRM has been in use at Bluhm Systeme GmbH and is constantly adjusting to the changing corporate needs. For the nearly 400 employees in sales, marketing and service who are supported every day by SMARTCRM, the acceptance of the CRM solution is high.
In 2014, the Karl Bachl GmbH & Co KG decided to introduce SMARTCRM. After two years, the satisfaction among the employees is really high, especially in the insulation material department where SMARTCRM supports them in many processes.
SMARTCRM has been supporting the Bremicker Verkehrstechnik GmbH & Co. KG for one and a half years. Since then, many sales and marketing processes have been optimized, including through an interface to the ERP system abas Business Suite.
After three years of sales support by SMARTCRM, the STOPA Anlagenbau GmbH draws a positive conclusion. One of the goals of the CRM implementation was the central management of all customer information in a system and the possible access to the needed data at any time. SMARTCRM’s great interface competence was, among others, a key argument in the decision. In order to guarantee efficient sales management, SMARTCRM optimized, among others, the project business of the plant engineering company. Also, the time-consuming preparation of analyses belongs to the past.
For more than three years, SMARTCRM has been supporting the sales management of DIENES WERKE GMBH & CO. KG. Since then, through the central bundling of all information, the CRM system could optimize many processes.