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Once again, a brewery opted for implementing our CRM solution. From now on, SMARTCRM supports sales and marketing processes of Distelhäuser Brauerei Ernst Bauer GmbH & Co. KG. An important requirement of the brewery is to map the relationships of addresses belonging together. In addition to SMARTCRM, Distelhäuser uses the ERP software INTEGRA. We could easily connect the ERP system to our CRM solution via an interface. The figures will be automatically transferred from INTEGRA and processed in SMARTCRM. In the future, all relevant data will also be available to the field service at any time while on the road.
In the future, SMARTCRM will support the field and office staff in the sales department of the AZ Armaturen GmbH. The company has already been using the ERP system abas. During the decision-making process, as a long-time abas cooperation partner, we scored with our ERP expertise and the standard interface to abas that can be easily adjusted to the customer’s requirements. Moreover, AZ Armaturen was convinced by the positive feedback from some of our customers following direct discussions.
Hilgenberg GmbH opted to implement SMARTCRM in sales and service. In reaching the decision, we scored with the high usability of our CRM system and the bi-directional standard interface to the ERP system, which could be implemented easily and was adjusted to the company requirements. The connection of SMARTCRM with the Document Management System HABEL is carried out via another interface.
Wieder einmal hat sich mit der CFM Schiller GmbH ein abas-Anwender zur Einführung unserer CRM-Lösung entschieden. Bei der Wahl des geeigneten CRM-Systems fiel die Entscheidung für SMARTCRM u. a. aufgrund unseres großen abas-Kow-hows. Mit einer vorkonfigurierten, individuell anpassbaren Standardschnittstelle lässt sich unser CRM-System problemlos an abas-ERP anbinden. Auch den Rundumblick in der Projektverwaltung wird SMARTCRM ermöglichen.
Die INHECO GmbH hat sich zur Einführung unseres CRM-Systems entschieden und wird SMARTCRM zukünftig in Vertrieb und Service einsetzen. Wichtiges Ziel der CRM-Einführung ist es für INHECO, den Rundumblick über alle Kunden zu gewinnen. Hierfür wird SMARTCRM in Zukunft auch ERP-Daten über eine Standardschnittstelle zu proALPHA importieren. Mittels vielfältiger Analysen kann INHECO wichtige, die Vertriebssteuerung unterstützende Kenntnisse gewinnen.
Soon, our CRM system will support PULTEX sales processes in the office and the field service. Given that the ERP features alone were insufficient to optimally manage and maintain all customer-related information, PULTEX has decided to introduce a CRM system. Therefore, ERP and CRM advantages are going to be bundled up from now on.
With PWM GmbH, we are looking forward to a new customer from the proALPHA environment. The company with headquarters in Bergneustadt, Germany, is a manufacturer of electronic price displays for fuel stations. With over 40 years of industry-specific know-how and projects in over 75 countries, PWM belongs to the most experienced international suppliers in this field.
Once again, an Infor COM user, BRANOpac, has decided to implement our CRM solution company-wide. Through the standard interfaces to ERP and DMS as well as an automatic e-mail import from Microsoft Outlook, SMARTCRM highly supports BRANOpac in preventing local data storage and information loss as well as in significantly reducing the effort required to obtain information.
We welcome a new SMARTCRM customer from Switzerland with MENU SYSTEM AG. The company develops and manufactures induction stoves for restaurant and large catering kitchens. In order to gain a complete centralized overview of all projects and developed cooking suites at any time, the company has decided to introduce a CRM system. This will be guaranteed by SMARTCRM with the interface to proALPHA among others.