New Customers

We are very pleased that our CRM solution has been so well received by the brewing industry and welcome Privatbrauerei Ernst Barre GmbH to our customer base! Barre is a member of the Freie Brauer. After a presentation we gave there and several reference discussions, they decided to implement our CRM solution. Another decisive factor was the easy configuration of the interface to INTEGRA-ERP.

Mit der GAUDLITZ GmbH freuen wir uns über einen weiteren Neukunden aus dem proALPHA-Umfeld. Wichtigstes Ziel der CRM-Einführung ist für GAUDLITZ die Schaffung eines zentralen Systems. Denn bisher wurden beispielsweise Vertriebsprojekte sowie E-Mails auf lokalen Laufwerken bzw. in Microsoft-Outlook-Postfächern verwaltet. Ein Gesamtüberblick war nicht gewährleistet. Eine solche zeitintensive und aufwändige Datenbeschaffung und -dokumentation wird mit der CRM-Einführung der Vergangenheit angehören.

With KOOS Edelmetalle GmbH we welcome another company to our constantly growing customer base. Previously, the sales department relied on a sales application from another provider. However, after the application was discontinued, a new tool was needed for the sales staff, which is why KOOS decided to implement a CRM solution. The goals of the implementation are a central pool of information and digitized, more efficient processes to replace handwritten notes and reduce workload.

With the WILD Group, we are pleased to welcome a new Austrian proALPHA customer. SMARTCRM replaces the CRM system previously used. We were able to transfer all CRM information from the old software into SMARTCRM without any problems, so that the history was not lost at any point. The ERP system in use is proALPHA. Here we convinced WILD with our many years of interface know-how.

Once again our interface expertise as well as the standard connection to abas ERP impressed : Unnapur decided to use SMARTCRM. Unnapur already uses abas ERP and PROXESS DMS. We offer standard interfaces to both sytems, which helped us score in the CRM selection process. Furthermore, Unnapur benefits from the CTI connection.

Our customer base using abas ERP is constantly growing. Thus, we are pleased to welcome Heiniger AG as our new customer. The Swiss company decided to implement CRM due to the lack of field integration. SMARTCRM scored here with its mobile solutions. In addition, our bidirectional standard interface connects the CRM solution to abas ERP. Time-consuming information retrieval and manual data maintenance in Microsoft Excel lists thus come to an end.

After two years of Covid, STEINMETZ EXPO, a renowned exhibition stand constructor from Switzerland, is taking off again and has decided to use SMARTCRM to support its sales processes. Since the company has already been using SAP Business One, an interface between ERP and CRM systems was a mandatory requirement in the selection process. In this aspect, we impressed with our great expertise and a standard connection to SAP.

RELISTE GmbH had already been using SMARTCRM for ten years until the company decided against the further use of a CRM system in 2013 in the course of an ERP change. In the meantime, however, they have become persuaded of the advantage of a professional CRM solution. Since we were already convincing as a reliable partner with good support during the first SMARTCRM deployment, RELISTE decided to reintroduce SMARTCRM in the sales field and internal sales as well as in marketing. Instead of isolated applications, a central information pool in a system available to all employees should optimize the sales processes. That is why we connect Sage X3 to our CRM solution via an interface.

With DCT DELTA AG, we once again welcome a new customer from the Majesty environment. From now on SMARTCRM will support the sales processes in office and field sales. Important criteria for the CRM selection were the standard interface to Majesty, the ERP system used by DCT DELTA AG, as well as the multi-client capability. Thus, the locations in Germany and Switzerland are each mapped as separate clients.