DEFLEX relies on SMARTCRM and the interface to abas in sales and distribution

From tour planning to visit report: full CRM support in the field

Our customer base from the abas environment keeps on growing: again, we made a difference as a longtime abas cooperation partner in the CRM decision process of DEFLEX. Using our CRM solution, visit planning for the field service will be even easier in the future, as stored visit rhythms and reminders will ensure reduced planning work. In addition, DEFLEX will also be supported in planning tours by our CRM solution.

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EPH elektronik relies on SMARTCRM for sales work

From prototypes to series production: CRM support in each project phase

In the future, SMARTCRM will support office and field sales teams of the EPH elektronik. Important requirements of the CRM implementation are the optimization of project and quotation management as well as the interface between SMARTCRM and ERP SelectLine used by EPH.

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SMARTCRM and interface to CIB ERP provide sales support

sh minerals GmbH relies on CRM for quotation tracking

sh minerals GmbH has decided to implement SMARTCRM in the sales and service departments. During the CRM decision-making process, SMARTCRM was able to score with several reference discussions attesting our high-level of customer satisfaction as well as our support. Important goals of the CRM implementation are comprehensive and convenient tracking of quotations as well as an interface to the ERP system of the Computer Institute Bamberg.

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Easily done for SMARTCRM: Connecting to proALPHA in the data center

Cross-departmental CRM support at LENZEN Group

The LENZEN Group has decided to implement our CRM solution. From now on, SMARTCRM supports the employees company-wide in sales, service, marketing and management. Improving the sales force integration is the important goal that the LENZEN Group is pursuing with the CRM introduction. SMARTCRM also impressed with the ERP connection. The LENZEN Group uses the ERP solution proALPHA. However, this is not operated directly in-house, but in a data center. This was absolutely no issue for us.

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Our abas standard interface and ERP expertise impressed

SMARTCRM replaces CRM system at SWM-AUTOBLOK

With SMW-AUTOBLOK Spannsysteme GmbH we are pleased to welcome another customer from the abas environment. SMARTCRM replaces the previously used CRM system at SMW-AUTOBLOK. One reason for the replacement is the desired connection of abas ERP to the CRM solution, which could not be implemented with the current system. As a long-term cooperation partner of abas Software GmbH, however, we offer a standard interface to abas. Another important requirement of the company is the mapping of group structures.

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SMARTCRM scores with interface expertise in the bright steel industry

Bundling data from Infor COM and AS400 into the CRM system

From now on, SMARTCRM supports processes in sales and marketing at Andernach & Bleck GmbH & Co. KG.. The decision was made to introduce a CRM system because all sales requirements could not be met with the ERP system alone. In the CRM decision process, we scored with a pilot phase during which Andernach & Bleck was able to put our CRM solution and the interface to Infor COM through their paces.

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SMARTCRM impresses again in the medical engineering

Optimal field integration at Hager & Meisinger thanks CRM

Hager & Meisinger GmbH has decided to implement our CRM solution to support their sales department. We impressed with our standard connection to proALPHA among others. In this way, employees can keep an eye on sales trends and customer order patterns at all times for instance and can react to changes at an early stage. Another important requirement of the company was the optimal integration of the field force.

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Once again SMARTCRM proves its worth in the brewery industry

The Distelhäuser Brewery relies on CRM support

Once again, a brewery opted for implementing our CRM solution. From now on, SMARTCRM supports sales and marketing processes of Distelhäuser Brauerei Ernst Bauer GmbH & Co. KG. An important requirement of the brewery is to map the relationships of addresses belonging together. In addition to SMARTCRM, Distelhäuser uses the ERP software INTEGRA. We could easily connect the ERP system to our CRM solution via an interface. The figures will be automatically transferred from INTEGRA and processed in SMARTCRM. In the future, all relevant data will also be available to the field service at any time while on the road.

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SMARTCRM convinces with abas interface and satisfied customers

AZ Armaturen relies on CRM support in sales

In the future, SMARTCRM will support the field and office staff in the sales department of the AZ Armaturen GmbH. The company has already been using the ERP system abas. During the decision-making process, as a long-time abas cooperation partner, we scored with our ERP expertise and the standard interface to abas that can be easily adjusted to the customer’s requirements. Moreover, AZ Armaturen was convinced by the positive feedback from some of our customers following direct discussions.

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