SMARTCRM scores with interface expertise in the bright steel industry

Bundling data from Infor COM and AS400 into the CRM system

From now on, SMARTCRM supports processes in sales and marketing at Andernach & Bleck GmbH & Co. KG.. The decision was made to introduce a CRM system because all sales requirements could not be met with the ERP system alone. In the CRM decision process, we scored with a pilot phase during which Andernach & Bleck was able to put our CRM solution and the interface to Infor COM through their paces.

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SMARTCRM impresses again in the medical engineering

Optimal field integration at Hager & Meisinger thanks CRM

Hager & Meisinger GmbH has decided to implement our CRM solution to support their sales department. We impressed with our standard connection to proALPHA among others. In this way, employees can keep an eye on sales trends and customer order patterns at all times for instance and can react to changes at an early stage. Another important requirement of the company was the optimal integration of the field force.

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Once again SMARTCRM proves its worth in the brewery industry

The Distelhäuser Brewery relies on CRM support

Once again, a brewery opted for implementing our CRM solution. From now on, SMARTCRM supports sales and marketing processes of Distelhäuser Brauerei Ernst Bauer GmbH & Co. KG. An important requirement of the brewery is to map the relationships of addresses belonging together. In addition to SMARTCRM, Distelhäuser uses the ERP software INTEGRA. We could easily connect the ERP system to our CRM solution via an interface. The figures will be automatically transferred from INTEGRA and processed in SMARTCRM. In the future, all relevant data will also be available to the field service at any time while on the road.

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SMARTCRM convinces with abas interface and satisfied customers

AZ Armaturen relies on CRM support in sales

In the future, SMARTCRM will support the field and office staff in the sales department of the AZ Armaturen GmbH. The company has already been using the ERP system abas. During the decision-making process, as a long-time abas cooperation partner, we scored with our ERP expertise and the standard interface to abas that can be easily adjusted to the customer’s requirements. Moreover, AZ Armaturen was convinced by the positive feedback from some of our customers following direct discussions.

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Convincing with usability and abas expertise

Hilgenberg relies on SMARTCRM in the sales and service departments

Hilgenberg GmbH opted to implement SMARTCRM in sales and service. In reaching the decision, we scored with the high usability of our CRM system and the bi-directional standard interface to the ERP system, which could be implemented easily and was  adjusted to the company requirements. The connection of SMARTCRM with the Document Management System HABEL is carried out via another interface.

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SMARTCRM scores again with abas expertise and standard interface

The sales department at CFM Schiller GmbH relies on CRM support

Wieder einmal hat sich mit der CFM Schiller GmbH ein abas-Anwender zur Einführung unserer CRM-Lösung entschieden. Bei der Wahl des geeigneten CRM-Systems fiel die Entscheidung für SMARTCRM u. a. aufgrund unseres großen abas-Kow-hows. Mit einer vorkonfigurierten, individuell anpassbaren Standardschnittstelle lässt sich unser CRM-System problemlos an abas-ERP anbinden. Auch den Rundumblick in der Projektverwaltung wird SMARTCRM ermöglichen. 

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SMARTCRM enables the 360-degree awareness

INHECO opted for CRM in sales and service departments

Die INHECO GmbH hat sich zur Einführung unseres CRM-Systems entschieden und wird SMARTCRM zukünftig in Vertrieb und Service einsetzen. Wichtiges Ziel der CRM-Einführung ist es für INHECO, den Rundumblick über alle Kunden zu gewinnen. Hierfür wird SMARTCRM in Zukunft auch ERP-Daten über eine Standardschnittstelle zu proALPHA importieren. Mittels vielfältiger Analysen kann INHECO wichtige, die Vertriebssteuerung unterstützende Kenntnisse gewinnen.

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PULTEX opts for SMARTCRM

Sales support thanks to convenient quotation preparation in the CRM

Soon, our CRM system will support PULTEX sales processes in the office and the field service. Given that the ERP features alone were insufficient to optimally manage and maintain all customer-related information, PULTEX has decided to introduce a CRM system. Therefore, ERP and CRM advantages are going to be bundled up from now on.

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All information at hand even in the field

SMARTCRM supports PWM with mobile CRM App

With PWM GmbH, we are looking forward to a new customer from the proALPHA environment. The company with headquarters in Bergneustadt, Germany, is a manufacturer of electronic price displays for fuel stations. With over 40 years of industry-specific know-how and projects in over 75 countries, PWM belongs to the most experienced international suppliers in this field.

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