For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management. With more than 500 man years of experience, our team can fall back on absolute know-how.
✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention
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From here and from elsewhere
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With SMARTCRM no problem.
Works also with our own customers.
Our customers have relied on SMARTCRM for:
We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.Maximilian Fritsch, Executive assistant at Fritsch GmbH
Soon, our CRM system will support PULTEX sales processes in the office and the field service. Given that the ERP features alone were insufficient to optimally manage and maintain all customer-related information, PULTEX has decided to introduce a CRM system. Therefore, ERP and CRM advantages are going to be bundled up from now on.
The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start in the New Year. Let’s take a look back together at the SMARTCRM’s 2019 highlights.
Once again, an Infor COM user, BRANOpac, has decided to implement our CRM solution company-wide. Through the standard interfaces to ERP and DMS as well as an automatic e-mail import from Microsoft Outlook, SMARTCRM highly supports BRANOpac in preventing local data storage and information loss as well as in significantly reducing the effort required to obtain information.
We are glad to welcome a new SMARTCRM customer from Austria: the HIRSCH Servo Group. One essential goal of the CRM implementation is to improve the field service integration. Both business divisions of the company, EPS Processing and Technology, will be represented as separate clients in SMARTCRM. This way, the employees of each division only access the information they need for their work processes.