Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For more than 30 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      While the abas solution focuses on controlling internal business processes and resource planning, we were able to perfectly integrate and optimize customer-related processes in sales, service, research, development and marketing across all departments thanks to SMARTCRM. The global use of SMARTCRM and the central documentation of customer projects and activities provide maximum transparency and enable a targeted sales approach. SMARTCRM has become an essential part of our daily work and is an indispensable pillar of the company’s growth.

      Bernd Breuninger, CRM Project Manager at Herrmann Ultraschall
      more

      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
      more

      News

      SMARTCRM wins CRM replacement with interfaces to proALPHA ERP and DMS

      Austrian WILD Group relies on CRM support in sales and purchasing

      With the WILD Group, we are pleased to welcome a new Austrian proALPHA customer. SMARTCRM replaces the CRM system previously used. We were able to transfer all CRM information from the old software into SMARTCRM without any problems, so that the history was not lost at any point. The ERP system in use is proALPHA. Here we convinced WILD with our many years of interface know-how.

      more

      SMARTCRM continues to expand its abas customer basis

      CRM support for the sales department of Unnapur GmbH

      Once again our interface expertise as well as the standard connection to abas ERP impressed : Unnapur decided to use SMARTCRM. Unnapur already uses abas ERP and PROXESS DMS. We offer standard interfaces to both sytems, which helped us score in the CRM selection process. Furthermore, Unnapur benefits from the CTI connection.

      more

      CRM support with SAP connection in sales and service

      Since 2020, SMARTCRM has proven its worth at the Austrian mechanical engineering company Geislinger GmbH

      Geislinger GmbH has been using SMARTCRM since 2020 and has taken advantage of the CRM system in sales field and office as well as in service. During the CRM decision-making process, we scored with our SAP interface expertise. Initially, the Austrian mechanical engineering company used SAP R3 which was connected to SMARTCRM over an interface. The subsequent switch to the SAP Hana system and its connection to the CRM solution was also successfully implemented.

      more