Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
      more

      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      News

      CRM replacement at Funke Kunststoffe GmbH

      SMARTCRM scores with mobile CRM via the app

      SMARTCRM replaces the previous CRM system at Funke and supports the customer-oriented processes in sales and marketing from now on. During the selection process, we stood up with the intuitive, user-friendly interface of our CRM solution, the thought-out implementation process as well as the competent support of our employees. In addition, we were able to easily connect the ERP software, SoftM, to SMARTCRM.

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      Part 2: SMARTCRM.ERP in use at our customers

      Multi-client capability, ERP replacement and purchasing processes in SMARTCRM

      Learn about how our customers benefit from the multi-client capability of our CRM solution using SMARTCRM.ERP and how SMARTCRM guarantees the continuity of the history of the ERP legacy data even after the ERP replacement. Read also how SMARTCRM.ERP supports the purchasing staff in their SRM processes.

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      Part 1: SMARTCRM.ERP in use at our customers

      Quotation preparation and tracking

      98% of our customers rely on the interaction of ERP and CRM systems – and use therefore SMARTCRM.ERP, the connection of our CRM solution to the implemented ERP software.  We offer a standard interface to many ERP systems that can be quickly and easily set up. Learn more about how our customers use the connection of SMARTCRM and ERP solution for optimal quotation preparation and tracking.

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