Our secret of success?

Customer satisfaction – for more customer loyalty.

With SMARTCRM no problem.
Works also with our own customers.

SMARTCRM customer loyalty

Our customers have relied on SMARTCRM for:

CRM from the specialist

For 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

CRM for professionals

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

CRM from professionals

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Customers on SMARTCRM

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
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      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      News

      A good combination: CRM from the Palatine and natural food from the Lake Constance

      BODAN GmbH relies on SMARTCRM

      With Bodan GmbH, once again a wholesale company has chosen SMARTCRM. SMARTCRM supports from now on the employees in sales and marketing. One of the goals of the CRM implementation is the optimization of the communication of field service and back office. Another requirement was to keep an overview of the current sales figures from the ERP system Navision in SMARTCRM.

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      Plan, document and evaluate service processes

      This is how our customers use SMARTCRM in service and support

      Ob Investitionsgüterindustrie oder Handel, Serviceeinsätze beim Kunden oder Telefon-Hotline – die Prozesse und damit auch die Anforderungen in den Service-Abteilungen sind unterschiedlich. So vielfältig wie die Bedürfnisse sind auch die Lösungsansätze, die SMARTCRM zur Optimierung der Serviceprozesse bietet. Einige davon stellen wir anhand dreier Kundenbeispiele vor.

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      Swiss wholesaler relies on CRM

      SMARTCRM supports TAM AG‘s sales work

      As a CRM specialist for the D/A/CH region (Germany, Austria and Switzerland), we are looking forward to working with a new customer from Switzerland. From now on, SMARTCRM indeed supports the sales processes of the TAM AG. Next to the integration of Microsoft Outlook, SMARTCRM scores with the interface to the ERP system SAP Business One.

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