Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For more than 30 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

CRM for professionals

CRM building set

As much standard as possible, yet as much flexibility as necessary – this makes SMARTCRM your "custom-made suit yet ready-to-wear".

CRM building blocks

Mobile CRM

Android or iOS? Online or offline? Notebook or tablet? With SMARTCRM you have the choice, since we offer different mobile solutions.

CRM on the go

ERP Interfaces

Standard for our customers! With our "ready-to-use" interfaces, you have all important information in one system.

CRM for your ERP

Services

From the implementation process to customer support: you profit from our extensive services at any point in time of your CRM project.

CRM thinking ahead

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

CRM from professionals

Years on the market

As manufacturer, we belong to the CRM veterans

SMARTCRM

Employees

Our creative minds working with and at SMARTCRM in Kandel, Germany

Installations

Medium-sized companies from industry and retail who have opted for SMARTCRM

Customer overview

Experience

Our know-how, which we daily use in the development of SMARTCRM and the support of our customers

Therefore SMARTCRM

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      While the abas solution focuses on controlling internal business processes and resource planning, we were able to perfectly integrate and optimize customer-related processes in sales, service, research, development and marketing across all departments thanks to SMARTCRM. The global use of SMARTCRM and the central documentation of customer projects and activities provide maximum transparency and enable a targeted sales approach. SMARTCRM has become an essential part of our daily work and is an indispensable pillar of the company’s growth.

      Bernd Breuninger, CRM Project Manager at Herrmann Ultraschall
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      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      News

      A perfect match: Brewers with a passion and CRM from the specialist

      Ernst Barre Private Brewery relies on SMARTCRM and INTEGRA connection for sales and distribution

      We are very pleased that our CRM solution has been so well received by the brewing industry and welcome Privatbrauerei Ernst Barre GmbH to our customer base! Barre is a member of the Freie Brauer. After a presentation we gave there and several reference discussions, they decided to implement our CRM solution. Another decisive factor was the easy configuration of the interface to INTEGRA-ERP.

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      On the road to success with old gold and new CRM

      SMARTCRM supports sales and purchasing at KOOS Edelmetalle GmbH

      With KOOS Edelmetalle GmbH we welcome another company to our constantly growing customer base. Previously, the sales department relied on a sales application from another provider. However, after the application was discontinued, a new tool was needed for the sales staff, which is why KOOS decided to implement a CRM solution. The goals of the implementation are a central pool of information and digitized, more efficient processes to replace handwritten notes and reduce workload.

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