For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management. With more than 500 man years of experience, our team can fall back on absolute know-how.
✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention
Old hands and newbies
From here and from elsewhere
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With SMARTCRM no problem.
Works also with our own customers.
Our customers have relied on SMARTCRM for:
We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.Maximilian Fritsch, Executive assistant at Fritsch GmbH
Once again, a brewery opted for implementing our CRM solution. From now on, SMARTCRM supports sales and marketing processes of Distelhäuser Brauerei Ernst Bauer GmbH & Co. KG. An important requirement of the brewery is to map the relationships of addresses belonging together. In addition to SMARTCRM, Distelhäuser uses the ERP software INTEGRA. We could easily connect the ERP system to our CRM solution via an interface. The figures will be automatically transferred from INTEGRA and processed in SMARTCRM. In the future, all relevant data will also be available to the field service at any time while on the road.
Since 2016, SMARTCRM has supported anew the processes of PENTAC Polymer GmbH. In the decision-making process, we scored with a good price/performance ratio, a high usability of SMARTCRM as well as interfaces to Comarch and DATEV und thereby the associated creation of a central data pool.
In the future, SMARTCRM will support the field and office staff in the sales department of the AZ Armaturen GmbH. The company has already been using the ERP system abas. During the decision-making process, as a long-time abas cooperation partner, we scored with our ERP expertise and the standard interface to abas that can be easily adjusted to the customer’s requirements. Moreover, AZ Armaturen was convinced by the positive feedback from some of our customers following direct discussions.