Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

CRM for professionals

CRM building set

As much standard as possible, yet as much flexibility as necessary – this makes SMARTCRM your "custom-made suit yet ready-to-wear".

CRM building blocks

Mobile CRM

Android or iOS? Online or offline? Notebook or tablet? With SMARTCRM you have the choice, since we offer different mobile solutions.

CRM on the go

ERP Interfaces

Standard for our customers! With our "ready-to-use" interfaces, you have all important information in one system.

CRM for your ERP

Services

From the implementation process to customer support: you profit from our extensive services at any point in time of your CRM project.

CRM thinking ahead

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

CRM from professionals

Years on the market

As manufacturer, we belong to the CRM veterans

SMARTCRM

Employees

Our creative minds working with and at SMARTCRM in Kandel, Germany

Customer projects

Medium-sized companies from industry and retail who have opted for SMARTCRM

Customer overview

Experience

Our know-how, which we daily use in the development of SMARTCRM and the support of our customers

Therefore SMARTCRM

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
      more

      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
      more

      News

      The Ketterer brewery relies on CRM

      SMARTCRM supports sales processes of the family-owned brewery

      From now on, our CRM solution will support the processes of the family-owned brewery M. Ketterer GmbH & Co. KG. The company has chosen SMARTCRM since our CRM system offers extensive functionalities for processing personal data in compliance with data protection regulations.

      more

      Customer example: trade fair evaluations with SMARTCRM

      Analyzing your success at the fair with SMARTCRM.Sales

      For one of our customers, we have customized functions to meet their requirements, which enable their sales and marketing staffs an extensive review of the fairs at which the company is represented as an exhibitor. Learn how SMARTCRM supports the customer.

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      SMARTCRM – Your helpful companion at trade fairs

      Convenient lead acquisition with the SMARTCRM.App

      Soon the trade fair season starts again – and once again many companies are confronted with the question: how can we easily transfer all contact information collected at the trade fair into the CRM system? With SMARTCRM, no need to type all business cards! All contact data are recorded in the CRM system using SMARTCRM.App in no time!

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