Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For nearly 30 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
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      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      News

      SMARTCRM impresses again in the medical engineering

      Optimal field integration at Hager & Meisinger thanks CRM

      Hager & Meisinger GmbH has decided to implement our CRM solution to support their sales department. We impressed with our standard connection to proALPHA among others. In this way, employees can keep an eye on sales trends and customer order patterns at all times for instance and can react to changes at an early stage. Another important requirement of the company was the optimal integration of the field force.

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      SMARTCRM scores with interface expertise in the bright steel industry

      Bundling data from Infor COM and AS400 into the CRM system

      From now on, SMARTCRM supports processes in sales and marketing at Andernach & Bleck GmbH & Co. KG.. The decision was made to introduce a CRM system because all sales requirements could not be met with the ERP system alone. In the CRM decision process, we scored with a pilot phase during which Andernach & Bleck was able to put our CRM solution and the interface to Infor COM through their paces.

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      ANT takes advantage of SMARTCRM and abas interface

      Drive technology manufacturer has been relying on CRM support since 2011

      ANT has been relying on our CRM solution company-wide since 2011. As a long-term cooperation partner of the abas Software AG, we were able to set up the bidirectional interface to abas ERP with little effort. The connection already fulfilled almost all ANT’s requirements. This way, the company could significantly reduce the time required for analysis and processing of the figures with our CRM system and its ease of use.

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