Our secret of success?

Customer satisfaction – for more customer loyalty.

With SMARTCRM no problem.
Works also with our own customers.

 

SMARTCRM customer loyalty

Our customers have relied on SMARTCRM for:

CRM from the specialist

For 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

CRM for professionals

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CRM building set

As much standard as possible, yet as much flexibility as necessary – this makes SMARTCRM your "custom-made suit yet ready-to-wear".

CRM building blocks
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Mobile CRM

Android or iOS? Online or offline? Notebook or tablet? With SMARTCRM you have the choice, since we offer different mobile solutions.

CRM on the go
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ERP Interfaces

Standard for our customers! With our "ready-to-use" interfaces, you have all important information in one system.

CRM for your ERP
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Services

From the implementation process to customer support: you profit from our extensive services at any point in time of your CRM project.

CRM thinking ahead

Sales professionals use SMARTCRM for:

✓ Sales management ✓ Target agreements
✓ Tour planning ✓ Lead management
✓ Quotation preparation and tracking
✓ Customer retention

Now start the turbo in your sales!

CRM from professionals

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Years on the market

As manufacturer, we belong to the CRM veterans

SMARTCRM
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Employees

Our creative minds working with and at SMARTCRM in Kandel, Germany

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Customer projects

Medium-sized companies from industry and retail who have opted for SMARTCRM

Customer overview
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Experience

Our know-how, which we daily use in the development of SMARTCRM and the support of our customers

Therefore SMARTCRM

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Customers on SMARTCRM

      herrmann-ultraschall-logo-smartcrm-kunde

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
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      karl-bachl-logo-smartcrm-kunde

      SMARTCRM simplifies our complaint process in the insulation material department, for instance with forms that are automatically filled out and comprehensive evaluation options of the complaints. Thanks to the 8D reports, a better complaint follow-up takes place.

      Norbert Plettl, CRM project manager at Karl Bachl GmbH & Co KG
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      News

      Tracking of quotations, planning of tours, evaluating figures

      ALUJET relies on SMARTCRM in sales

      From now on, SMARTCRM supports the sales processes of the ALUJET GmbH. An important requirement in the framework of the CRM implementation was the improved access of the field service to relevant sales information. Next to our CRM solution, ALUJET relies also on Microsoft Dynamics NAV. SMARTCRM directly reaches for the master and dynamic data from the ERP system and imports them.

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      CRM company-wide

      SMARTCRM in use by Fritsch GmbH

      Since the summer of 2016, the Fritsch GmbH has been relying on SMARTCRM in the sales, service, marketing and purchasing departments. The company was convinced by SMARTCRM’s coherent concept as well as its bidirectional standard interface to the ERP system proALPHA.

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