Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For more than 30 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      While the abas solution focuses on controlling internal business processes and resource planning, we were able to perfectly integrate and optimize customer-related processes in sales, service, research, development and marketing across all departments thanks to SMARTCRM. The global use of SMARTCRM and the central documentation of customer projects and activities provide maximum transparency and enable a targeted sales approach. SMARTCRM has become an essential part of our daily work and is an indispensable pillar of the company’s growth.

      Bernd Breuninger, CRM Project Manager at Herrmann Ultraschall

      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH


      SMARTCRM wins over tool manufacturer with extensive abas interface know-how

      Vargus Germany GmbH relies on bundling the benefits of CRM and ERP in sales

      Our customer base from the abas environment is growing steadily. The latest addition is Vargus Deutschland GmbH, a subsidiary of the NEUMO Ehrenberg Group. Vargus had not previously used a CRM system, but has now decided to introduce one in order to improve internal communication in sales and field service connections. In the CRM selection process, we scored points with our interface expertise and our extensive knowledge of abas ERP, the ERP system used by Vargus.


      We wish you a merry Christmas

      … and take a look back at 2023

      The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start into the New Year. Let’s take a look back together at the SMARTCRM’s 2023 highlights.


      SMARTCRM scores again with abas standard connection in the Austrian province of Vorarlberg

      drexel und weiss chooses CRM support for sales and service

      Our customer base from the abas environment is growing and growing: Welcome to drexel und weiss energieeffiziente Haustechniksysteme GmbH! Until now, the company had not used a CRM solution. However, this was to change in order to optimize the sales processes. Local data storage and isolated solutions such as the storage of e-mail communication in individual Outlook accounts made a company-wide 360° view of customers impossible.