Our secret of success?

Customer satisfaction – for more customer loyalty.

With SMARTCRM no problem.
Works also with our own customers.

SMARTCRM customer loyalty

Our customers have relied on SMARTCRM for:

    CRM from the specialist

    For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

    The result of our work is a CRM tool from professionals for professionals.

    CRM for professionals

    CRM building set

    As much standard as possible, yet as much flexibility as necessary – this makes SMARTCRM your "custom-made suit yet ready-to-wear".

    CRM building blocks

    Mobile CRM

    Android or iOS? Online or offline? Notebook or tablet? With SMARTCRM you have the choice, since we offer different mobile solutions.

    CRM on the go

    ERP Interfaces

    Standard for our customers! With our "ready-to-use" interfaces, you have all important information in one system.

    CRM for your ERP

    Services

    From the implementation process to customer support: you profit from our extensive services at any point in time of your CRM project.

    CRM thinking ahead

    Sales professionals use SMARTCRM for:

    ✓ Tour planning ✓ Visit preparation
    ✓ Lead management ✓ Target agreements
    ✓ Quotation preparation and tracking
    ✓ Sales management ✓ Customer retention

    Now start the turbo in your sales!

    CRM from professionals

    Years on the market

    As manufacturer, we belong to the CRM veterans

    SMARTCRM

    Employees

    Our creative minds working with and at SMARTCRM in Kandel, Germany

    Customer projects

    Medium-sized companies from industry and retail who have opted for SMARTCRM

    Customer overview

    Experience

    Our know-how, which we daily use in the development of SMARTCRM and the support of our customers

    Therefore SMARTCRM

    Our success as a team: the right mix of employees

    Old hands and newbies

      From here and from elsewhere

        Customers on SMARTCRM

        We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

        Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
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        The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

        Maximilian Fritsch, Executive assistant at Fritsch GmbH
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        News

        SMARTCRM in Austria

        Salzburg Schokolade’s sales department relies on CRM

        With the Salzburg Schokolade GmbH, we welcome another customer from Austria. From now on, SMARTCRM supports the sales processes of the confectionery manufacturer in the field as well as in the back office.

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        Support in all sales processes

        SMARTCRM in use at Carl Roth GmbH + Co. KG

        Since 2014, SMARTCRM has been supporting the employees of Carl Roth GmbH + Co. KG in sales, marketing, service and purchasing. Our CRM solution scored among others with the preconfigured standard interfaces to abas ERP and abas DMS.

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        A new version, many new functions

        In April, SMARTCRM 18.2 will be launched

        Our new SMARTCRM version 18.2 is available in April – and with it, many new functions for company-wide processes. Take advantage of the numerous novelties concerning the privacy-compliant processing of personal data. Save time and costs with the quick entry of your contacts and use the new functions of the SMARTCRM.App when on the go.

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