For 25 years, we, at SMARTCRM, have been working on Customer Relationship Management. With more than 500 man years of experience, our team can fall back on absolute know-how.
✓ Sales managment ✓ Target agreements
✓ Tour planning ✓ Lead management
✓ Quotation preparation and tracking
✓ Customer retention
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We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
SMARTCRM simplifies our complaint process in the insulation material department, for instance with forms that are automatically filled out and comprehensive evaluation options of the complaints. Thanks to the 8D reports, a better complaint follow-up takes place.Norbert Plettl, CRM project manager at Karl Bachl GmbH & Co KG
Since the summer of 2016, the Fritsch GmbH has been relying on SMARTCRM in the sales, service, marketing and purchasing departments. The company was convinced by SMARTCRM’s coherent concept as well as its bidirectional standard interface to the ERP system proALPHA.