Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

CRM for professionals

CRM building set

As much standard as possible, yet as much flexibility as necessary – this makes SMARTCRM your "custom-made suit yet ready-to-wear".

CRM building blocks

Mobile CRM

Android or iOS? Online or offline? Notebook or tablet? With SMARTCRM you have the choice, since we offer different mobile solutions.

CRM on the go

ERP Interfaces

Standard for our customers! With our "ready-to-use" interfaces, you have all important information in one system.

CRM for your ERP

Services

From the implementation process to customer support: you profit from our extensive services at any point in time of your CRM project.

CRM thinking ahead

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

CRM from professionals

Years on the market

As manufacturer, we belong to the CRM veterans

SMARTCRM

Employees

Our creative minds working with and at SMARTCRM in Kandel, Germany

Installations

Medium-sized companies from industry and retail who have opted for SMARTCRM

Customer overview

Experience

Our know-how, which we daily use in the development of SMARTCRM and the support of our customers

Therefore SMARTCRM

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
      more

      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      News

      PULTEX opts for SMARTCRM

      Sales support thanks to convenient quotation preparation in the CRM

      Soon, our CRM system will support PULTEX sales processes in the office and the field service. Given that the ERP features alone were insufficient to optimally manage and maintain all customer-related information, PULTEX has decided to introduce a CRM system. Therefore, ERP and CRM advantages are going to be bundled up from now on.

      more

      We wish you a merry Christmas

      … and take a look back at 2019

      The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start in the New Year. Let’s take a look back together at the SMARTCRM’s 2019 highlights.

      more

      Cross-departmental CRM support at BRANOpac

      SMARTCRM scores with a standard interface to Infor COM

      Once again, an Infor COM user, BRANOpac, has decided to implement our CRM solution company-wide. Through the standard interfaces to ERP and DMS as well as an automatic e-mail import from Microsoft Outlook, SMARTCRM highly supports BRANOpac in preventing local data storage and information loss as well as in significantly reducing the effort required to obtain information.

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      SMARTCRM in use in Austria

      HIRSCH Servo Group relies on our CRM solution

      We are glad to welcome a new SMARTCRM customer from Austria: the HIRSCH Servo Group. One essential goal of the CRM implementation is to improve the field service integration. Both business divisions of the company, EPS Processing and Technology, will be represented as separate clients in SMARTCRM. This way, the employees of each division only access the information they need for their work processes.

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