Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For more than 30 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

CRM for professionals

CRM building set

As much standard as possible, yet as much flexibility as necessary – this makes SMARTCRM your "custom-made suit yet ready-to-wear".

CRM building blocks

Mobile CRM

Android or iOS? Online or offline? Notebook or tablet? With SMARTCRM you have the choice, since we offer different mobile solutions.

CRM on the go

ERP Interfaces

Standard for our customers! With our "ready-to-use" interfaces, you have all important information in one system.

CRM for your ERP

Services

From the implementation process to customer support: you profit from our extensive services at any point in time of your CRM project.

CRM thinking ahead

Sales professionals use SMARTCRM for:

✓ Tour planning ✓ Visit preparation
✓ Lead management ✓ Target agreements
✓ Quotation preparation and tracking
✓ Sales management ✓ Customer retention

Now start the turbo in your sales!

CRM from professionals

Years on the market

As manufacturer, we belong to the CRM veterans

SMARTCRM

Employees

Our creative minds working with and at SMARTCRM in Kandel, Germany

Installations

Medium-sized companies from industry and retail who have opted for SMARTCRM

Customer overview

Experience

Our know-how, which we daily use in the development of SMARTCRM and the support of our customers

Therefore SMARTCRM

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      CRM is part of our corporate philosophy and with SMARTCRM we found the tool that supports us hereby considerably. Since the installation, we have always adjusted the software to our processes. Meanwhile, we cannot imagine working without SMARTCRM.

      Bruno Senn, Member of the board of CARL GEISSER AG
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      News

      Schimscha GmbH relies on SMARTCRM to boost sales and increase customer loyalty

      “Schimscha creates the solution” – and we create the right CRM system.

      We are pleased to welcome Schimscha GmbH as a new customer. With a focus on seamless integration of ERP and CRM systems, we started an intensive project with the sheet metal processing company to implement CRM, define and optimize interfaces, and design efficient workflows. Thanks to close collaboration and regular feedback loops, we were able to ensure that every detail of the implementation was tailored to Schimscha’s needs.

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      CRM support in sales and purchasing: exactly to the taste of FB FOOD!

      SMARTCRM, abas and HABEL: The optimal mix for the food manufacturer

      Exciting news: Our customer base in the abas environment has grown again with the addition of FB Food GmbH as a new customer. In addition to the appropriate catalog of requirements, the recommendation of well-known companies in the FB Food environment was a bonus point in the decision for our CRM solution. Another plus point: our interface know-how around abas ERP.

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      CRM data power for profile professionals

      GARGIULO GmbH relies on customized CRM solution SMARTCRM

      We are very pleased to welcome GARGIULO GmbH as a new customer of SMARTCRM. One of the most important goals of the CRM deployment is the digital lead capture at trade fairs and the provision of important CRM information on smartphones. The company will also benefit from SMARTCRM in the management of its projects. We will connect the ERP system Microsoft Dynamics 365 Business Central via an interface, which will be used to automatically transfer customer-related information to the CRM solution.

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      Strong in Medical Technology: SMARTCRM with Majesty Integration

      Company-wide CRM support for Kohdent Roland Kohler Medizintechnik GmbH & Co. KG

      We are pleased to have once again successfully proven our expertise as a CRM specialist in the medical technology sector and welcome Kohdent Roland Kohler Medizintechnik GmbH & Co. KG to our customer base. Our standard connection to the Majesty ERP system used by Kohler is a decisive factor. With our extensive know-how as a long-standing cooperation partner of majesty GmbH, we offer a preconfigured standard interface between the systems.

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