Tailored CRM

As much standard as possible,
as individual as you,
and yet 100% updatable.

CRM from the specialist

For over 25 years, we, at SMARTCRM, have been working on Customer Relationship Management.  With more than 500 man years of experience, our team can fall back on absolute know-how.

The result of our work is a CRM tool from professionals for professionals.

Our success as a team: the right mix of employees

Old hands and newbies

    From here and from elsewhere

      Our secret of success?

      Customer satisfaction – for more customer loyalty

      With SMARTCRM no problem.

      Works also with our own customers.

      Our customers have relied on SMARTCRM for:

      Customers on SMARTCRM

      We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

      Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
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      The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

      Maximilian Fritsch, Executive assistant at Fritsch GmbH
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      News

      Get started with the new version before the year is out

      In December, SMARTCRM 19.1 is being launched on the market

      In December, SMARTCRM new version 19.1 is coming on the market. With the technical update, version 19.1 introduces many innovations for the system administrators and also provides the users besides the optical redesign additional functionalities from the SMART Board to the SMARTCRM.TourPlanning up to SMARTCRM.Inxmail. The SMARTCRM.App also convinces with numerous innovations. 

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      The implementation of the IATF standard 16949:2016 in SMARTCRM

      Quality management in the automotive industry

      15 September 2018 was an important deadline for our customers belonging to the automotive supplier industry, since the new standard IATF 16949:2016 took effect. In order to provide the greatest possible support to employees, all requirements for quality management in the IATF standard have been implemented in SMARTCRM.

       

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