Field service is on the roads and a customer information is urgently needed? Going immediately over the new quotation at a customer’s? On the way back, entering the report right away? The important device data ready at hand when repairing a machine? Quickly sending the colleague a task to order the spare parts?
CRM always on the go – on the smartphone or tablet? For iOS or Android? Better on the notebook? And, what if you have no Internet access?