On the road and all CRM data accessible? Discussing the open quotation while at a customer site? Writing the service report right after the maintenance visit? And all this without Internet connection?
With SMARTCRM.Offline, this is not relevant anymore. No matter where you are, you are always informed.
At the same time you can also see all CRM information from your main installation over your notebook or tablet with a Windows operation system.
Likewise, you can enter new data such as visit or service report in the CRM system, create an agreed appointment or send a task to colleagues.
You have an Internet connection again?
Then, the new information will be transferred to your SMARTCRM main installation and so are available to your back office colleagues.
Our employees were very quickly convinced by SMARTCRM and from the advantages of the CRM system in their daily work. This makes the active use of the software clear: we record on average 100 to 200 activities a day in SMARTCRM.Alexander Hachen, Sales and customer care manager at Dienes Werke for Maschinenteile GmbH & Co. KG
Thanks to SMARTCRM, we could simplify and accelerate our customer-related processes, so that today we work with a greater customer focus. When processes need to be optimized or adjusted, our CRM partner, SMARTCRM, carries them out easily and without delay.Rüdiger Englert, CRM Project Manager at Eaton Technologies GmbH