Success stories

More and more companies rely on SMARTCRM

Reference customers in manufacturing and trade


Who belongs to our target group? And who are our customers? How long have they been using SMARTCRM? In which departments is SMARTCRM used? And with which ERP interfaces?

Curious about who really are our customers? Here is the answer! Get to know some of the companies from manufacturing and B2B trade and look behind the scenes of the CRM everyday life.

CRM testimonials: our customers have their say

Before, every operating department kept its own treasure. Today, through SMARTCRM, I am always informed and never have the feeling that any information is missing. Thanks to the CRM System our sales processes are more transparent. For sales is SMARTCRM the right tool.

Roman Merk, Sales manager of the Bremicker Verkehrstechnik GmbH & Co. KG

The attendance of the master data maintenance and their quality have been clearly improved, the processes have become significantly more transparent and more comprehensible thanks to the personal information manager and the activity overview. This is a major step forward for us.

Maximilian Fritsch, Executive assistant at Fritsch GmbH

Even though not all the staff was convinced about what such a CRM system has to offer, we succeeded in convincing them. Before SMARTCRM, there were no such transparency between back office and field service, no daily updated data, broken down to the product or invoice position levels.

Jürgen Müller, Head of Sales Germany and CRM project manager at the MAFELL AG

The SMARTCRM GmbH offers us competent care and a partnership contact. As a midsize company, the CRM manufacturer is for us a company at eye-level and true-to-word.

Elke Lun, QML / ERP Project Manager at ZIMM Maschinenelemente GmbH + Co KG