Cross-departmental CRM support at BRANOpac

SMARTCRM scores with a standard interface to Infor COM

Once again, an Infor COM user, BRANOpac, has decided to implement our CRM solution company-wide. Through the standard interfaces to ERP and DMS as well as an automatic e-mail import from Microsoft Outlook, SMARTCRM highly supports BRANOpac in preventing local data storage and information loss as well as in significantly reducing the effort required to obtain information.

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Well-thought-out CRM in Switzerland

MENU SYSTEM has chosen SMARTCRM

We welcome a new SMARTCRM customer from Switzerland with MENU SYSTEM AG. The company develops and manufactures induction stoves for restaurant and large catering kitchens. In order to gain a complete centralized overview of all projects and developed cooking suites at any time, the company has decided to introduce a CRM system. This will be guaranteed by SMARTCRM with the interface to proALPHA among others.

 

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SMARTCRM in use in Austria

HIRSCH Servo Group relies on our CRM solution

We are glad to welcome a new SMARTCRM customer from Austria: the HIRSCH Servo Group. One essential goal of the CRM implementation is to improve the field service integration. Both business divisions of the company, EPS Processing and Technology, will be represented as separate clients in SMARTCRM. This way, the employees of each division only access the information they need for their work processes.

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The ZIMMER Group comes back to SMARTCRM

The company opts for our CRM solution a second time

We are looking forward to welcoming the ZIMMER Group as a customer for the second time. A change of the ERP system also brought the replacement of SMARTCRM several years ago. Now the company has decided to reintroduce our CRM solution. SMARTCRM scored with its multi-client capability and its standard interface to the ERP system proALPHA.

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CRM replacement at Funke Kunststoffe GmbH

SMARTCRM scores with mobile CRM via the app

SMARTCRM replaces the previous CRM system at Funke and supports the customer-oriented processes in sales and marketing from now on. During the selection process, we stood up with the intuitive, user-friendly interface of our CRM solution, the thought-out implementation process as well as the competent support of our employees. In addition, we were able to easily connect the ERP software, SoftM, to SMARTCRM.

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Part 2: SMARTCRM.ERP in use at our customers

Multi-client capability, ERP replacement and purchasing processes in SMARTCRM

Learn about how our customers benefit from the multi-client capability of our CRM solution using SMARTCRM.ERP and how SMARTCRM guarantees the continuity of the history of the ERP legacy data even after the ERP replacement. Read also how SMARTCRM.ERP supports the purchasing staff in their SRM processes.

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Part 1: SMARTCRM.ERP in use at our customers

Quotation preparation and tracking

98% of our customers rely on the interaction of ERP and CRM systems – and use therefore SMARTCRM.ERP, the connection of our CRM solution to the implemented ERP software.  We offer a standard interface to many ERP systems that can be quickly and easily set up. Learn more about how our customers use the connection of SMARTCRM and ERP solution for optimal quotation preparation and tracking.

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The SMARTCRM version 19.2 will be available soon

Extended functionalities and an optimized usability

SMARTCRM 19.2 will be launched this June. We have made numerous usability adjustments and optimized the user-friendliness for users and system administrators. Moreover, the version scores with extended functionality. The users of the SMARTCRM.App can also certainly look forward to the version 19.2.

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SMARTCRM scores with an interface to Infor and expertise

Krug + Priester relies on CRM in sales and marketing

From now on, SMARTCRM supports sales back office and field force at Krug + Priester. We are looking forward to a new customer using Infor ERP. The company, located in Balingen, Germany, has been manufacturing shredders, paper cutters and air cleaner for more than 60 years on the brink of the Swabian Alb.

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