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sh minerals GmbH has decided to implement SMARTCRM in the sales and service departments. During the CRM decision-making process, SMARTCRM was able to score with several reference discussions attesting our high-level of customer satisfaction as well as our support. Important goals of the CRM implementation are comprehensive and convenient tracking of quotations as well as an interface to the ERP system of the Computer Institute Bamberg.
The LENZEN Group has decided to implement our CRM solution. From now on, SMARTCRM supports the employees company-wide in sales, service, marketing and management. Improving the sales force integration is the important goal that the LENZEN Group is pursuing with the CRM introduction. SMARTCRM also impressed with the ERP connection. The LENZEN Group uses the ERP solution proALPHA. However, this is not operated directly in-house, but in a data center. This was absolutely no issue for us.
With SMW-AUTOBLOK Spannsysteme GmbH we are pleased to welcome another customer from the abas environment. SMARTCRM replaces the previously used CRM system at SMW-AUTOBLOK. One reason for the replacement is the desired connection of abas ERP to the CRM solution, which could not be implemented with the current system. As a long-term cooperation partner of abas Software GmbH, however, we offer a standard interface to abas. Another important requirement of the company is the mapping of group structures.
Soon SMARTCRM 20.2 will be available. The new version, which focuses on searching and filtering offers numerous new features in various modules. And using SMARTCRM.App 20.2 you will be optimally supported on the go with the creation of leads for instance.
Since 2019, the employees of Krug & Priester GmbH & Co. KG have been working with SMARTCRM in the field and back sales and marketing. Among others, we impressed with the preconfigured standard interface to Infor LN and our ERP expertise. The employee acceptance of SMARTCRM is consistently good, and Krug + Priester is also very satisfied with the assistance provided by our support and project management teams.
From now on, SMARTCRM supports processes in sales and marketing at Andernach & Bleck GmbH & Co. KG.. The decision was made to introduce a CRM system because all sales requirements could not be met with the ERP system alone. In the CRM decision process, we scored with a pilot phase during which Andernach & Bleck was able to put our CRM solution and the interface to Infor COM through their paces.
Hager & Meisinger GmbH has decided to implement our CRM solution to support their sales department. We impressed with our standard connection to proALPHA among others. In this way, employees can keep an eye on sales trends and customer order patterns at all times for instance and can react to changes at an early stage. Another important requirement of the company was the optimal integration of the field force.
ANT has been relying on our CRM solution company-wide since 2011. As a long-term cooperation partner of the abas Software AG, we were able to set up the bidirectional interface to abas ERP with little effort. The connection already fulfilled almost all ANT’s requirements. This way, the company could significantly reduce the time required for analysis and processing of the figures with our CRM system and its ease of use.
The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start in the New Year. Let’s take a look back together at 2020.