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SMARTCRM 23.1 is coming soon – and whether you are an administrator or a user, the new version has something for everyone!
We are very pleased that our CRM solution has been so well received by the brewing industry and welcome Privatbrauerei Ernst Barre GmbH to our customer base! Barre is a member of the Freie Brauer. After a presentation we gave there and several reference discussions, they decided to implement our CRM solution. Another decisive factor was the easy configuration of the interface to INTEGRA-ERP.
Mit der GAUDLITZ GmbH freuen wir uns über einen weiteren Neukunden aus dem proALPHA-Umfeld. Wichtigstes Ziel der CRM-Einführung ist für GAUDLITZ die Schaffung eines zentralen Systems. Denn bisher wurden beispielsweise Vertriebsprojekte sowie E-Mails auf lokalen Laufwerken bzw. in Microsoft-Outlook-Postfächern verwaltet. Ein Gesamtüberblick war nicht gewährleistet. Eine solche zeitintensive und aufwändige Datenbeschaffung und -dokumentation wird mit der CRM-Einführung der Vergangenheit angehören.
With KOOS Edelmetalle GmbH we welcome another company to our constantly growing customer base. Previously, the sales department relied on a sales application from another provider. However, after the application was discontinued, a new tool was needed for the sales staff, which is why KOOS decided to implement a CRM solution. The goals of the implementation are a central pool of information and digitized, more efficient processes to replace handwritten notes and reduce workload.
Since 2008, SMARTCRM has been supporting the Kinshofer Group in sales, field service, purchasing and management. Thanks to SMARTCRM, the consolidation of international locations with different ERP systems such as Infor LN & Baan, languages & currencies in one CRM was successful.
With the WILD Group, we are pleased to welcome a new Austrian proALPHA customer. SMARTCRM replaces the CRM system previously used. We were able to transfer all CRM information from the old software into SMARTCRM without any problems, so that the history was not lost at any point. The ERP system in use is proALPHA. Here we convinced WILD with our many years of interface know-how.
Herrmann Ultraschalltechnik GmbH & Co. KG has relied on SMARTCRM for 20 years – and today it is used throughout the company. More than 200 employees work with the CRM solution in sales, order processing, development, service, and marketing. SMARTCRM has become an integral part of their day-to-day work and an indispensable pillar of the company’s growth.
Once again our interface expertise as well as the standard connection to abas ERP impressed : Unnapur decided to use SMARTCRM. Unnapur already uses abas ERP and PROXESS DMS. We offer standard interfaces to both sytems, which helped us score in the CRM selection process. Furthermore, Unnapur benefits from the CTI connection.
Geislinger GmbH has been using SMARTCRM since 2020 and has taken advantage of the CRM system in sales field and office as well as in service. During the CRM decision-making process, we scored with our SAP interface expertise. Initially, the Austrian mechanical engineering company used SAP R3 which was connected to SMARTCRM over an interface. The subsequent switch to the SAP Hana system and its connection to the CRM solution was also successfully implemented.