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The implementation of the IATF standard 16949:2016 in SMARTCRM
Quality management in the automotive industry
15 September 2018 was an important deadline for our customers belonging to the automotive supplier industry, since the new standard IATF 16949:2016 came into force. In order to provide the greatest possible support to employees, all requirements for quality management in the IATF standard have been implemented in SMARTCRM.
Strategic selling with SMARTCRM
Learn how SMARTCRM supports you by transposing diverse sales strategies and let you reproduce them easily in the CRM system – by way of example of the Miller-Heiman methodology, the BANT methodology as well as the portfolio analysis.
Strategic selling
The Miller Heiman Methodology
There are numerous sales strategies to streamline sales workflow and drive sales processes to a successful conclusion. One of the most important is the Miller Heiman methodology. Learn more about why purchase influencers are immensely important, which attitudes they can take in the buying process, what red flags are about and how the sales funnel works.
Quality management in the automotive industry
SMARTCRM supports its customers in the automotive supplier industry in complying with the quality management standard IATF 16949: 2016. What you should know about the standard applicable as of 15 September 2018 can be found here.
CRM support in sales at albw GmbH
Wholesaler relies on SMARTCRM
The albw Handels GmbH from Waghäusel-Kirrlach, Germany, relies on SMARTCRM for sales work from now on. 45 employees in field service or back office are supported by our CRM solution in their daily processes.
SMARTCRM impresses with abas interface and client capability
CRM implementation at INNOTECH
We are looking forward to our new customer from Austria: the INNOTECH group. From now on, SMARTCRM is used in the sales, purchasing, marketing and service departments. Key in the decision process was the preconfigured standard interfaces to abas ERP and abas DMS.
SMARTCRM in Austria
Salzburg Schokolade’s sales department relies on CRM
With the Salzburg Schokolade GmbH, we welcome another customer from Austria. From now on, SMARTCRM supports the sales processes of the confectionery manufacturer in the field as well as in the back office.
SMARTCRM impresses Athmer with Infor COM connection
Once again, a user of the ERP solution Infor COM has chosen SMARTCRM. From now on, our CRM solution supports the sales field service and back office staff.
A new version, many new functions
In April, SMARTCRM 18.2 will be launched
Our new SMARTCRM version 18.2 is available in April – and with it, many new functions for company-wide processes. Take advantage of the numerous novelties concerning the privacy-compliant processing of personal data. Save time and costs with the quick entry of your contacts and use the new functions of the SMARTCRM.App when on the go.
