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We wish you a merry Christmas
… and take a look back at 2019
The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start in the New Year. Let’s take a look back together at the SMARTCRM’s 2019 highlights.
All information at hand even in the field
SMARTCRM supports PWM with mobile CRM App
With PWM GmbH, we are looking forward to a new customer from the proALPHA environment. The company with headquarters in Bergneustadt, Germany, is a manufacturer of electronic price displays for fuel stations. With over 40 years of industry-specific know-how and projects in over 75 countries, PWM belongs to the most experienced international suppliers in this field.
Cross-departmental CRM support at BRANOpac
SMARTCRM scores with a standard interface to Infor COM
Once again, an Infor COM user, BRANOpac, has decided to implement our CRM solution company-wide. Through the standard interfaces to ERP and DMS as well as an automatic e-mail import from Microsoft Outlook, SMARTCRM highly supports BRANOpac in preventing local data storage and information loss as well as in significantly reducing the effort required to obtain information.
Well-thought-out CRM in Switzerland
MENU SYSTEM has chosen SMARTCRM
We welcome a new SMARTCRM customer from Switzerland with MENU SYSTEM AG. The company develops and manufactures induction stoves for restaurant and large catering kitchens. In order to gain a complete centralized overview of all projects and developed cooking suites at any time, the company has decided to introduce a CRM system. This will be guaranteed by SMARTCRM with the interface to proALPHA among others.
SMARTCRM in use in Austria
HIRSCH Servo Group relies on our CRM solution
We are glad to welcome a new SMARTCRM customer from Austria: the HIRSCH Servo Group. One essential goal of the CRM implementation is to improve the field service integration. Both business divisions of the company, EPS Processing and Technology, will be represented as separate clients in SMARTCRM. This way, the employees of each division only access the information they need for their work processes.
The ZIMMER Group comes back to SMARTCRM
The company opts for our CRM solution a second time
We are looking forward to welcoming the ZIMMER Group as a customer for the second time. A change of the ERP system also brought the replacement of SMARTCRM several years ago. Now the company has decided to reintroduce our CRM solution. SMARTCRM scored with its multi-client capability and its standard interface to the ERP system proALPHA.
CRM replacement at Funke Kunststoffe GmbH
SMARTCRM scores with mobile CRM via the app
SMARTCRM replaces the previous CRM system at Funke and supports the customer-oriented processes in sales and marketing from now on. During the selection process, we stood up with the intuitive, user-friendly interface of our CRM solution, the thought-out implementation process as well as the competent support of our employees. In addition, we were able to easily connect the ERP software, SoftM, to SMARTCRM.
Part 2: SMARTCRM.ERP in use at our customers
Multi-client capability, ERP replacement and purchasing processes in SMARTCRM
Learn about how our customers benefit from the multi-client capability of our CRM solution using SMARTCRM.ERP and how SMARTCRM guarantees the continuity of the history of the ERP legacy data even after the ERP replacement. Read also how SMARTCRM.ERP supports the purchasing staff in their SRM processes.
Part 1: SMARTCRM.ERP in use at our customers
Quotation preparation and tracking
98% of our customers rely on the interaction of ERP and CRM systems – and use therefore SMARTCRM.ERP, the connection of our CRM solution to the implemented ERP software. We offer a standard interface to many ERP systems that can be quickly and easily set up. Learn more about how our customers use the connection of SMARTCRM and ERP solution for optimal quotation preparation and tracking.
