DEFLEX relies on SMARTCRM and the interface to abas in sales and distribution

From tour planning to visit report: full CRM support in the field

Our customer base from the abas environment keeps on growing: again, we made a difference as a longtime abas cooperation partner in the CRM decision process of DEFLEX. Using our CRM solution, visit planning for the field service will be even easier in the future, as stored visit rhythms and reminders will ensure reduced planning work. In addition, DEFLEX will also be supported in planning tours by our CRM solution.

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EPH elektronik relies on SMARTCRM for sales work

From prototypes to series production: CRM support in each project phase

In the future, SMARTCRM will support office and field sales teams of the EPH elektronik. Important requirements of the CRM implementation are the optimization of project and quotation management as well as the interface between SMARTCRM and ERP SelectLine used by EPH.

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SMARTCRM and interface to CIB ERP provide sales support

sh minerals GmbH relies on CRM for quotation tracking

sh minerals GmbH has decided to implement SMARTCRM in the sales and service departments. During the CRM decision-making process, SMARTCRM was able to score with several reference discussions attesting our high-level of customer satisfaction as well as our support. Important goals of the CRM implementation are comprehensive and convenient tracking of quotations as well as an interface to the ERP system of the Computer Institute Bamberg.

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Easily done for SMARTCRM: Connecting to proALPHA in the data center

Cross-departmental CRM support at LENZEN Group

The LENZEN Group has decided to implement our CRM solution. From now on, SMARTCRM supports the employees company-wide in sales, service, marketing and management. Improving the sales force integration is the important goal that the LENZEN Group is pursuing with the CRM introduction. SMARTCRM also impressed with the ERP connection. The LENZEN Group uses the ERP solution proALPHA. However, this is not operated directly in-house, but in a data center. This was absolutely no issue for us.

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Our abas standard interface and ERP expertise impressed

SMARTCRM replaces CRM system at SWM-AUTOBLOK

With SMW-AUTOBLOK Spannsysteme GmbH we are pleased to welcome another customer from the abas environment. SMARTCRM replaces the previously used CRM system at SMW-AUTOBLOK. One reason for the replacement is the desired connection of abas ERP to the CRM solution, which could not be implemented with the current system. As a long-term cooperation partner of abas Software GmbH, however, we offer a standard interface to abas. Another important requirement of the company is the mapping of group structures.

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SMARTCRM 20.2 More covenient searching and filtering

With the new version, you find the exact data even faster

Soon SMARTCRM 20.2 will be available. The new version, which focuses on searching and filtering offers numerous new features in various modules. And using SMARTCRM.App 20.2 you will be optimally supported on the go with the creation of leads for instance.

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High acceptance for CRM at Krug + Priester

SMARTCRM supports the complete information and report flow

Since 2019, the employees of Krug & Priester GmbH & Co. KG have been working with SMARTCRM in the field and back sales and marketing. Among others, we impressed with the preconfigured standard interface to Infor LN and our ERP expertise. The employee acceptance of SMARTCRM is consistently good, and Krug + Priester is also very satisfied with the assistance provided by our support and project management teams.

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SMARTCRM scores with interface expertise in the bright steel industry

Bundling data from Infor COM and AS400 into the CRM system

From now on, SMARTCRM supports processes in sales and marketing at Andernach & Bleck GmbH & Co. KG.. The decision was made to introduce a CRM system because all sales requirements could not be met with the ERP system alone. In the CRM decision process, we scored with a pilot phase during which Andernach & Bleck was able to put our CRM solution and the interface to Infor COM through their paces.

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SMARTCRM impresses again in the medical engineering

Optimal field integration at Hager & Meisinger thanks CRM

Hager & Meisinger GmbH has decided to implement our CRM solution to support their sales department. We impressed with our standard connection to proALPHA among others. In this way, employees can keep an eye on sales trends and customer order patterns at all times for instance and can react to changes at an early stage. Another important requirement of the company was the optimal integration of the field force.

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