SMARTCRM at the Kinshofer Group

Company-wide CRM deployment with Infor LN integration

Since 2008, SMARTCRM has been supporting the Kinshofer Group in sales, field service, purchasing and management. Thanks to SMARTCRM, the consolidation of international locations with different ERP systems such as Infor LN & Baan, languages & currencies in one CRM was successful.

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SMARTCRM wins CRM replacement with interfaces to proALPHA ERP and DMS

Austrian WILD Group relies on CRM support in sales and purchasing

With the WILD Group, we are pleased to welcome a new Austrian proALPHA customer. SMARTCRM replaces the CRM system previously used. We were able to transfer all CRM information from the old software into SMARTCRM without any problems, so that the history was not lost at any point. The ERP system in use is proALPHA. Here we convinced WILD with our many years of interface know-how.

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SMARTCRM at Herrmann Ultraschalltechnik GmbH & Co. KG

Company-wide CRM support for 20 years

Herrmann Ultraschalltechnik GmbH & Co. KG has relied on SMARTCRM for 20 years – and today it is used throughout the company. More than 200 employees work with the CRM solution in sales, order processing, development, service, and marketing. SMARTCRM has become an integral part of their day-to-day work and an indispensable pillar of the company’s growth.

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SMARTCRM continues to expand its abas customer basis

CRM support for the sales department of Unnapur GmbH

Once again our interface expertise as well as the standard connection to abas ERP impressed : Unnapur decided to use SMARTCRM. Unnapur already uses abas ERP and PROXESS DMS. We offer standard interfaces to both sytems, which helped us score in the CRM selection process. Furthermore, Unnapur benefits from the CTI connection.

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CRM support with SAP connection in sales and service

Since 2020, SMARTCRM has proven its worth at the Austrian mechanical engineering company Geislinger GmbH

Geislinger GmbH has been using SMARTCRM since 2020 and has taken advantage of the CRM system in sales field and office as well as in service. During the CRM decision-making process, we scored with our SAP interface expertise. Initially, the Austrian mechanical engineering company used SAP R3 which was connected to SMARTCRM over an interface. The subsequent switch to the SAP Hana system and its connection to the CRM solution was also successfully implemented.

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“CRM made in Germany” meets “Animal shearing devices made in Switzerland“

SMARTCRM deployed at the global market leader Heiniger AG

Our customer base using abas ERP is constantly growing. Thus, we are pleased to welcome Heiniger AG as our new customer. The Swiss company decided to implement CRM due to the lack of field integration. SMARTCRM scored here with its mobile solutions. In addition, our bidirectional standard interface connects the CRM solution to abas ERP. Time-consuming information retrieval and manual data maintenance in Microsoft Excel lists thus come to an end.

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We wish you a merry Christmas

… and take a look back at 2022

The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start into the New Year. Let’s take a look back together at the SMARTCRM’s 2022 highlights.

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SMARTCRM at Harro Höfliger Verpackungsmaschinen GmbH

CRM support in sales for nearly 25 years

Harro Höfliger can look back on almost 25 years of using the CRM system SMARTCRM. In the past two years, the company has taken on the topic of CRM once again intensively and brought a wind of change into the use of the CRM solution with an update of the SMARTCRM version as well as additional modules and functions. The goal was to adapt them to the current sales processes better integrating them and ultimately facilitate sales work.

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Swiss full-service partner for exhibition stand construction relies on SMARTCRM

Our CRM solution supports the sales team of STEINMETZ EXPO AG

After two years of Covid, STEINMETZ EXPO, a renowned exhibition stand constructor from Switzerland, is taking off again and has decided to use SMARTCRM to support its sales processes. Since the company has already been using SAP Business One, an interface between ERP and CRM systems was a mandatory requirement in the selection process. In this aspect, we impressed with our great expertise and a standard connection to SAP.

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