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With the WILD Group, we are pleased to welcome a new Austrian proALPHA customer. SMARTCRM replaces the CRM system previously used. We were able to transfer all CRM information from the old software into SMARTCRM without any problems, so that the history was not lost at any point. The ERP system in use is proALPHA. Here we convinced WILD with our many years of interface know-how.
Herrmann Ultraschalltechnik GmbH & Co. KG has relied on SMARTCRM for 20 years – and today it is used throughout the company. More than 200 employees work with the CRM solution in sales, order processing, development, service, and marketing. SMARTCRM has become an integral part of their day-to-day work and an indispensable pillar of the company’s growth.
Once again our interface expertise as well as the standard connection to abas ERP impressed : Unnapur decided to use SMARTCRM. Unnapur already uses abas ERP and PROXESS DMS. We offer standard interfaces to both sytems, which helped us score in the CRM selection process. Furthermore, Unnapur benefits from the CTI connection.
Geislinger GmbH has been using SMARTCRM since 2020 and has taken advantage of the CRM system in sales field and office as well as in service. During the CRM decision-making process, we scored with our SAP interface expertise. Initially, the Austrian mechanical engineering company used SAP R3 which was connected to SMARTCRM over an interface. The subsequent switch to the SAP Hana system and its connection to the CRM solution was also successfully implemented.
Our customer base using abas ERP is constantly growing. Thus, we are pleased to welcome Heiniger AG as our new customer. The Swiss company decided to implement CRM due to the lack of field integration. SMARTCRM scored here with its mobile solutions. In addition, our bidirectional standard interface connects the CRM solution to abas ERP. Time-consuming information retrieval and manual data maintenance in Microsoft Excel lists thus come to an end.
The whole SMARTCRM team wishes our customers and all the visitors of this website a merry Christmas and a good start into the New Year. Let’s take a look back together at the SMARTCRM’s 2022 highlights.
Harro Höfliger can look back on almost 25 years of using the CRM system SMARTCRM. In the past two years, the company has taken on the topic of CRM once again intensively and brought a wind of change into the use of the CRM solution with an update of the SMARTCRM version as well as additional modules and functions. The goal was to adapt them to the current sales processes better integrating them and ultimately facilitate sales work.
After two years of Covid, STEINMETZ EXPO, a renowned exhibition stand constructor from Switzerland, is taking off again and has decided to use SMARTCRM to support its sales processes. Since the company has already been using SAP Business One, an interface between ERP and CRM systems was a mandatory requirement in the selection process. In this aspect, we impressed with our great expertise and a standard connection to SAP.
SMARTCRM 22.1 is going to be launched shortly. A highlight is the new dictation function, with which, for example, the visit report can be documented in SMARTCRM or a task can be created in SMARTCRM.Organizer in no time!