Checklist for a successful CRM introduction

You would like to implement a CRM system in your company? In order for the CRM project to be successful in the end, you should pay attention to certain criteria. Our CRM implementation checklist gives you a summary of the important tips along the way.

more

SMARTCRM replaces existing CRM system at WEETECH

We are looking forward to welcoming the WEETECH GmbH as a new customer. SMARTCRM replaces the existing CRM software at WEETECH and supports the employees in sales and service from now on. The choice was preceded by an intensive comparisons of different CRM systems. Key to the decision were the interface to the ERP system Microsoft Dynamics AX as well as an optimal quotation preparation tool.

more

Plan, document and evaluate service processes

This is how our customers use SMARTCRM in service and support

Ob Investitionsgüterindustrie oder Handel, Serviceeinsätze beim Kunden oder Telefon-Hotline – die Prozesse und damit auch die Anforderungen in den Service-Abteilungen sind unterschiedlich. So vielfältig wie die Bedürfnisse sind auch die Lösungsansätze, die SMARTCRM zur Optimierung der Serviceprozesse bietet. Einige davon stellen wir anhand dreier Kundenbeispiele vor.

more

One module, countless possibilities

This is how our customers plan their sales and service tours with SMARTCRM.GeoMap

SMARTCRM.GeoMap is absolutely flexible, which is why it can be used in so many different ways. How variable is actually the module? Let us demonstrate it to you using three illustrative application scenarios of our customers.

more

Tips on CRM introduction

Questions you should ask yourself before introducing a CRM system

You would like to implement a CRM system in your company? So that your CRM project runs successfully from the start, we provide you some questions to make you think about it.

more