Soon the trade fair season starts again – and once again many companies are confronted with the question: how can we easily transfer all contact information collected at the trade fair into the CRM system? With SMARTCRM, no need to type all business cards! All contact data are recorded in the CRM system using SMARTCRM.App in no time!
CRM support at the fair stand: the SMARTCRM.App
Are you an exhibitor at trade fairs and do you work with SMARTCRM? Then, use the mobile CRM solution and take advantage of our SMARTCRM.App. Even on the go, for instance at trade fairs, all important CRM information, such as complete files and BI analyses, are available on your Android or iOS terminals using the mobile client. However, especially as an exhibitor, you not only need access to existing information, but also collect a lot of new contact details from visitors at your stand. This way, the stack of business cards becomes larger by the day. And actually the new addresses must be transferred to the CRM system as soon as possible in order not to lose any valuable time for customer or prospective customer care. With SMARTCRM 19.1, this is done in no time. All you need is a smartphone or tablet and access to the Internet.
Save time and effort with optimal usability
Thereby the SMARTCRM.App offers you the maximum usability. This way, you can complete all steps to create your fair contacts in a single mask:
- Photograph the business card with the camera of your smartphone or tablet out of the app and all data are taken over and simultaneously filled in the corresponding fields.
- If needed, an activity documenting agreements and detailed information can be immediately created.
- If additional tasks result from the contact, you can send them to the back office colleagues in charge within the same step. For instance, if the prospective customer asks for product documentations, they can be sent directly to him via our CRM solution.
- Planning additional marketing actions after the fair? Then, identify addresses and contacts to be approached using a feature, for instance the name of the fair. This will allow you to conveniently select your stand visitors and send them a thank-you note directly out of the CRM system, for example, by means of a serial e-mail.
To better understand how useful such a feature assignment is for the analysis of the fair success as well as for the tracking of the leads, we will shortly post an actual customer example on the SMARTCRM.Blog.
