Protecting the security and the privacy of your personal data is important to us. Therefore, we conduct our business in compliance with applicable laws on data protection and data security. The following section explains what information we may collect, how we process the data and to whom we may share them.

Personal Data

No personal data (e.g. names, addresses, phone numbers or e-mail addresses) are collected over our website, unless you choose to provide us with it (for instance, on a request form) respectively provide your consent or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Intended Use

The personal data you provide us with may be used to answer your requests or to allow you access to specific information or offers. It may be necessary to support good customer relations with you to store and process personal data in order to better understand your wishes or to improve our products and services. We will not sell your personal information to third parties nor market it elsewhere.

Limited Purpose

SMARTCRM GmbH will collect, use and process the personal information you provide online only for the purposes disclosed to you, unless the collection, processing or use occur for a purpose that is directly related to the original purpose for which the personal data was collected.

Communication or Utilization Data

If you access our website through telecommunication services, telecommunication-related information (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access and information on the telecommunication services accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

Non-personal Data Collected Automatically

When you access our Web sites, we may automatically (i.e. not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or contents.

“Cookies”- Information Stored Automatically on your Computer

When you access our Web sites, we may store some data on your computer in the form of a “Cookie” to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If, you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.


This Web site uses the WiredMinds services to collect and process anonymized data for continuous optimization and analysis of our Web site. Pseudonyms are generated with the creation of anonymous user profiles. This may also include the use of cookies, which also collect and store data in pseudonymous form. In no case, the the data to identify a user will be use or placed in connection with the information about the bearer of a pseudonym.

For more information about WiredMinds and Privacy Policy, please visit the following Web site: (German Only)

Click on the link below if you wish to object to further and future recording of your sessions for the Web analysis. This function is based on cookie and therefore browser dependant.

Object to Web site tracking

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses “cookies” to collect, for instance, information about your operating system, your browser, your IP address, the previously visited website and the date and time of your visit on our website. Google will use this information to evaluate the use of our website, to compile reports on website activity for website operators and to provide further services related to website and Internet usage. As far as this is required by law or as far as third parties process the information on behalf of Google, Google will pass on this information to such third parties. This use is made anonymously or pseudonymously. This website uses Google Analytics with the extension “_anonymizeIp ()”. Therefore, IP addresses are processed only shortened to exclude a direct reference to persons.

You may refuse the use of cookies by selecting the appropriate settings on your browser and disable the storage of cookies. How this works exactly is detailed in the manual of your browser. For more information, see also under

By using this website, you agree that the data about you collected by Google may be processed as described above and for the aforementioned purpose.


SMARTCRM GmbH uses technical and organizational security measures in order to protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access.

Links to Other Web Sites

SMARTCRM Web sites contain links to other Web sites.SMARTCRM GmbH takes over for the contents of these Web sites neither a responsibility nor makes them its own, since SMARTCRM GmbH does not control the linked information and is not responsible for the content and information provided therein. Their access is at your own risk.


SMARTCRM GmbH will respond to reasonable request to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about this Privacy Policy (e.g. to review and update your personal data), please send us your questions and feedback:

Georg-Todt-Straße 1
D-76870 Kandel

As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.