Success Stories

Since 2019, Pultex has been using our CRM solution in sales field and back office. SMARTCRM is accepted by the employee of the specialized retailer for plastic with no exception since the advantages of the user-friendly CRM solution are clearly evident to all. According to managing director Thomas Bongard, working without the CRM software is no longer an option at Pultex.

The Janser GmbH from Ehningen, Germany, has been relying on SMARTCRM for sales field and back office since 2005. Until then, data had been documented by the flooring technology specialist on various media. Today, all customer-related information from activity and machine history to evaluations of the figures from Sage b7 can be centrally viewed in the CRM solution.

Since 2016, SMARTCRM has supported anew the processes of PENTAC Polymer GmbH. In the decision-making process, we scored with a good price/performance ratio, a high usability of SMARTCRM as well as interfaces to Comarch and DATEV und thereby the associated creation of a central data pool.

In 2017, the hardening company Gerster AG decided to introduce SMARTCRM. Thanks to the CRM support in sales back office and field service, Gerster pursued the optimization of internal sales processes. Our CRM solution scored with its high flexibility as well as the interface to the ERP system AMS.

Since 2016, Ketterer’s sales back office and the field sales force have been working with SMARTCRM. Thanks to its user-friendly interface, SMARTCRM has turned for the manufacturer of transmission technology into an integral part of sales work that employees no longer want to miss.

Since 2015, the sales and service departments of RUWAG Handels AG have been working with SMARTCRM. We scored with mobile availability, Majesty ERP standard interface, professional guidance as well as the consideration of the company’s requirements.

With a high acceptance by the employees, SMARTCRM has been supporting the sales and marketing processes of the H+K Härte- und Oberflächentechnik GmbH + Co. KG since 2014.  SMARTCRM scored with the interfaces to AMS and abas ERP, the flexibility as well as the expertise and good support from the sales department. Moreover, the requirements of the quality management new standard IATF 16949:2016 were simply implemented in SMARTCRM.

Since 2015, SMARTCRM has supported the sales processes in the field service and back office at MAGE Roof & Building Components GmbH and has become the most important sales tool for the company ever since.