Success Stories

SMARTCRM has been in operation at Bluhm Systeme GmbH since 1998, constantly adapting to the changing needs of the company. The acceptance of the CRM solution is accordingly high among the 380 Bluhm employees in sales, marketing and service, who are supported in their daily work by SMARTCRM.

In 2014, the Karl Bachl GmbH & Co KG decided to introduce SMARTCRM. After two years, the satisfaction among the employees is really high, especially in the insulation material department where SMARTCRM supports them in many processes.

SMARTCRM has been supporting the Bremicker Verkehrstechnik GmbH & Co. KG for one and a half years. Since then, many sales and marketing processes have been optimized, including through an interface to the ERP system abas Business Suite.

After three years of sales support by SMARTCRM, the STOPA Anlagenbau GmbH draws a positive conclusion. One of the goals of the CRM implementation was the central management of all customer information in a system and the possible access to the needed data at any time. SMARTCRM’s great interface competence was, among others, a key argument in the decision. In order to guarantee efficient sales management, SMARTCRM optimized, among others, the project business of the plant engineering company. Also, the time-consuming preparation of analyses belongs to the past.

For more than three years, SMARTCRM has been supporting the sales management of DIENES WERKE GMBH & CO. KG. Since then, through the central bundling of all information, the CRM system could optimize many processes.

After two years of successful use of the CRM system, the PAJUNK Medical Produkte GmbH draws a positive balance. Due to SMARTCRM, the communication between field service and back office runs more efficiently. A standard interface to MAJESTY ERP enables a continuous tracking of the quotations and call-off orders.

Four years after the CRM introduction, PROJAHN Präzisionswerkzeuge GmbH draws a positive balance. At the time of the decision, SMARTCRM scored among others with the standard interface to abas ERP. Meanwhile, the company has significantly accelerated numerous decision processes thanks to SMARTCRM.