New Customers

The SUCO Robert Scheuffele GmbH & Co KG, with headquaters in Bietigheim-Bissingen, Germany has chosen to implement SMARTCRM. The CRM solution supports 30 employees in the sales, marketing and service departments. The key to the decision was the fact that SMARTCRM is a long-time partner of abas Software AG and the bidirectional interface to the ERP system.

After a break, SMARTCRM GmbH is glad to count PENTAC Polymer back as a customer. A change of the ERP system several years ago induced the replacement of the CRM, PENTAC has now decided to reintroduce SMARTCRM.

With pro med instruments GmbH (PMI), another user of the ERP system MAJESTY has chosen SMARTCRM. The CRM solution will effectively support the manufacturer of medical technology in various sales and marketing processes.

The B. Ketterer Söhne GmbH & Co. KG in Furtwangen (Germany) has chosen to implement SMARTCRM. So, the CRM system will support the staff of the sales and marketing departments – also with the interfaces to the ERP system Infor COM and to the document management system ELO.

From now on, SMARTCRM optimizes the sales and marketing processes of the MAGE Roof & Building Components GmbH. The primary goal of the CRM implementation is to allow the field service the access to all necessary customer data at any time. SMARTCRM supports the company even in the management of its projects for the sale of back-ventilated facade and thereby reducing time and efforts significantly.

PRO CLIENT GmbH, headquartered in Erlangen, Germany, has opted for the introduction of SMARTCRM. The goal of the SMARTCRM implementation is the optimization of processes in sales and marketing. So, the CRM system should improve, for instance, the connection of the field staff.

With the DALTON COSMETICS GERMANY GmbH, a user of the ERP system Sage has chosen SMARTCRM. SMARTCRM provides lasting support for the field service and back office employees of DALTON COSMETICS GERMANY GmbH in their daily sales tasks.

The EMPUR Produktions GmbH chose SMARTCRM.  The goal of the CRM introduction is the creation of a company-wide information pool.  Ziel der CRM-Einführung ist die Schaffung eines unternehmensweiten Informationspools. Locally stored, duplicated or missing data should be prevented, thus optimizing the internal and external communication.

The Schoeler GmbH has decided to introduce SMARTCRM in order to optimize their processes in the sales, service and marketing departments. The interfaces to proAlpha and Microsoft MapPoint were key in the decision for the CRM software replacing several isolated solutions by a central information system.