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CRM in wholesale
Uncover your potential in wholesale
Does a trade company ever need a CRM system? Learn how the implementation of a CRM solution present huge advantages and how the right software sustainably supports sales, controlling and marketing departments.
CRM supports a manufacturer of drive solutions
Ketterer relies on SMARTCRM
The B. Ketterer Söhne GmbH & Co. KG in Furtwangen (Germany) has chosen to implement SMARTCRM. So, the CRM system will support the staff of the sales and marketing departments – also with the interfaces to the ERP system Infor COM and to the document management system ELO.
SMARTCRM at the top
The CRM system supports the specialists for roof components
From now on, SMARTCRM optimizes the sales and marketing processes of the MAGE Roof & Building Components GmbH. The primary goal of the CRM implementation is to allow the field service the access to all necessary customer data at any time. SMARTCRM supports the company even in the management of its projects for the sale of back-ventilated facade and thereby reducing time and efforts significantly.
Target agreements
What are they?
Target agreements – what are these and what benefits do you have in sales? Find out why it makes sense to define goals for individual employees or teams and store them in the CRM system.
mCRM – CRM on the go
mCRM is the abbreviation for mobile Customer Relationship Management. It enables the access to the central customer and information database of the company regardless of the location.
Supplier Relationship Management (SRM)
Definition of the term Supplier Relationship Management (SRM), including the planning and management of the supplier relationships.
Business Intelligence (BI)
Business Intelligence, kurz BI, bezeichnet die systematische Sammlung, Analyse und Darstellung von Daten mithilfe von IT-Systemen, die die Daten in elektronischer Form aufbereiten.
SMARTCRM in Traffic Engineering
Sustainable Sales Support with CRM
SMARTCRM has been supporting the Bremicker Verkehrstechnik GmbH & Co. KG for one and a half years. Since then, many sales and marketing processes have been optimized, including through an interface to the ERP system abas Business Suite.
ERP and ERP systems
ERP is the abbreviation for Enterprise Resource Planning. The term designates the efficient use of company resources. Thanks to ERP software, the different company sectors are connected to a collective database.