mCRM – CRM on the go

mCRM is the abbreviation for mobile Customer Relationship Management. It enables the access to the central customer and information database of the company regardless of the location. In contrast to CRM, the mobile CRM provides the access over mobile devices such as notebooks or smartphones. This way, employees can use data and analyses outside of the company as well as record new or additional data. Thus, mobile CRM is an important component for sales and service representatives.

Depending on whether an internet connection is required, the mobile CRM makes a distinction between online and offline access.

Your helpful companion

SMARTCRM offers different mobile solutions – independent of terminal, with or without Internet access.

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More information about SMARTCRM in ...

Field service

SMARTCRM offers the adequate solution for all requirements in sales and service in the field.

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CRM in sales

Increases, structures, optimizes

For which reasons should sales employees work with a CRM system? Pursuing this question is actually worthwhile – since a CRM system can significantly optimize sales management in supporting them. It is based on information, structured, evaluated and always up-to-date – an invaluable tool in dealing with customers and prospective customers.

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Tips on CRM implementation

Questions you should ask yourself before introducing a CRM system

You would like to implement a CRM system in your company? So that your CRM project runs successfully from the start, we provide you some questions to make you think about it.

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