Everything worth knowing in just one system? Centralized access for colleagues in field service and back office? Best with a “ready-to-use” interface, which can be quickly and easily set up as a standard solution?
SMARTCRM and abas
Since 2000, we have been cooperating with the abas Software AG and have steadily expanded our experience in more than 150 common installations.
The interface that adapts
Needless to say, the principle of “custom-made suit yet ready-to-wear” applies to SMARTCRM.ERP. The EDP standard interface to abas ERP offers many possibilities for data exchange between CRM and ERP systems and can be adapted and expanded according to your needs.
This way, you can exactly select the data you want to see in SMARTCRM from the following options:
- Customers, suppliers, prospective customers
- Relationships and hierarchies
- Employees
- Contacts
- Visit reports
- Product, multilingual product text modules, pictures, prices, price lists, product groups, merchandise groups
- Quotation positions, quotation pdf, automated tasks to follow up with quotation threshold
- Incoming order positions
- Order back log positions
- Invoice positions, contribution margin per item
- Open items
- Planning
- Projects
- Machines
- Features
- Complaints
- Value tables
- Discount prices
- Targets
- Orders, order confirmation, open invoices
Upon request, the data transfer of the following information to abas ERP is possible:
- Customers, suppliers, prospective customers
- Contacts
- Quotation positions
- Order positions
- Visit reports
- Machines
- DMS documents
SMARTCRM.ERP.abas used by our customers
Before, every operating department kept its own treasure. Today, through SMARTCRM, I am always informed and never have the feeling that any information is missing. Thanks to the CRM System our sales processes are more transparent. For sales is SMARTCRM the right tool.
Roman Merk, Sales manager of the Bremicker Verkehrstechnik GmbH & Co. KG
While the abas solution focuses on controlling internal business processes and resource planning, we were able to perfectly integrate and optimize customer-related processes in sales, service, research, development and marketing across all departments thanks to SMARTCRM. The global use of SMARTCRM and the central documentation of customer projects and activities provide maximum transparency and enable a targeted sales approach. SMARTCRM has become an essential part of our daily work and is an indispensable pillar of the company’s growth.
Bernd Breuninger, CRM Project Manager at Herrmann Ultraschall
