News

We are pleased to welcome Glaabsbräu GmbH & Co. KG as a new customer. Once again a brewery has decided to work with SMARTCRM. The goal of the CRM introduction is to create a central database. Among others, all communication is to be documented in this database in order to enable employees to access all customer-related information at any time.

Our customer base from the abas environment keeps on growing: again, we made a difference as a longtime abas cooperation partner in the CRM decision process of DEFLEX. Using our CRM solution, visit planning for the field service will be even easier in the future, as stored visit rhythms and reminders will ensure reduced planning work. In addition, DEFLEX will also be supported in planning tours by our CRM solution.

In the future, SMARTCRM will support office and field sales teams of the EPH elektronik. Important requirements of the CRM implementation are the optimization of project and quotation management as well as the interface between SMARTCRM and ERP SelectLine used by EPH.

sh minerals GmbH has decided to implement SMARTCRM in the sales and service departments. During the CRM decision-making process, SMARTCRM was able to score with several reference discussions attesting our high-level of customer satisfaction as well as our support. Important goals of the CRM implementation are comprehensive and convenient tracking of quotations as well as an interface to the ERP system of the Computer Institute Bamberg.

The LENZEN Group has decided to implement our CRM solution. From now on, SMARTCRM supports the employees company-wide in sales, service, marketing and management. Improving the sales force integration is the important goal that the LENZEN Group is pursuing with the CRM introduction. SMARTCRM also impressed with the ERP connection. The LENZEN Group uses the ERP solution proALPHA. However, this is not operated directly in-house, but in a data center. This was absolutely no issue for us.

With SMW-AUTOBLOK Spannsysteme GmbH we are pleased to welcome another customer from the abas environment. SMARTCRM replaces the previously used CRM system at SMW-AUTOBLOK. One reason for the replacement is the desired connection of abas ERP to the CRM solution, which could not be implemented with the current system. As a long-term cooperation partner of abas Software GmbH, however, we offer a standard interface to abas. Another important requirement of the company is the mapping of group structures.