SMARTCRM and Microsoft Dynamics NAV


CRM and ERP: two strong systems for your company’s processes

Using our configurable standard interface between SMARTCRM and Microsoft Dynamics NAV, you combine the powerful features of ERP and CRM solutions. SMARTCRM takes over the ERP data and links them to the corresponding information of your prospective customers, customers and suppliers.

Take advantage in field service and back office of the central panoramic view of all customer-related information.

The interface between SMARTCRM and Microsoft Dynamics NAV allows the transfer of different data from the ERP system to the CRM solution, such as:

  • Customers
  • Contacts
  • Products
  • Quotations
  • Turnover
  • Order backlog
  • Open items 

SMARTCRM.ERP.NAV in use at customers'

Since our field service did not use a CRM tool and had no access to our ERP system, the changeover to the CRM implementation was very high. However, the benefits of SMARTCRM on a daily basis convinced everyone.

Barbara Kolbenschlag, CRM project manager at ALUJET GmbH