SMARTCRM and Infor


The 360° view of your customers

The interface between SMARTCRM and Infor ERP accesses to your data managed in Infor and connects them with the relevant customer information. This provides field service and back office a panoramic view of customers and prospective customers – and thereby designs the indispensable foundation for all supervision and planning topics.



The configurable and adjustable interface SMARTCRM.ERP.Infor imports any data from Infor ERP, such as:

  • Addresses
  • Contacts
  • Product master data
  • Quotation and order positions
  • Sales and contribution margin
  • Order on hands, incoming orders
  • Open items
  • Any individual tables, e.g., conditions and special prices

And additionally the interface is:

  • Multicurrency capable
  • Multi-client capable

SMARTCRM.ERP.Infor used by our customers

SMARTCRM facilitates us with the management of sales processes, since we can accurately track quotations, customer activities, sales figures and sales goals in the CRM system. The automatic transfer of orders in the ERP system increases significantly the efficiency of the processes.

Dr. Frank Vogt, CRM Application Manager at Messer Information Services GmbH