SMARTCRM and abas

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More than 100 installations: SMARTCRM and abas

Everything worth knowing in just one system? Centralized access for colleagues in field service and back office? Best with a “ready-to-use” interface, which can be quickly and easily set up as a standard solution?

With SMARTCRM.ERP.abas, all customer-related ERP information can be found directly in SMARTCRM.

 

Since 2000, we have been cooperating with the abas Software AG and have steadily expanded our experience in more than 100 common installations.

The interface that adapts

Needless to say, the principle of “custom-made suit yet ready-to-wear” applies to SMARTCRM.ERP. The EDP standard interface to abas ERP offers many possibilities for data exchange between CRM and ERP systems and can be adapted and expanded according to your needs.

This way, you can exactly select the data you want to see in SMARTCRM from the following options:

  • Customers, suppliers, prospective customers
  • Relationships and hierarchies
  • Employees
  • Contacts
  • Visit reports
  • Product, multilingual product text modules, pictures, prices, price lists, product groups, merchandise groups
  • Quotation items, quotation pdf, automated tasks to follow up with quotation threshold
  • Incoming order items
  • Order back log items
  • Invoice items, contribution margin per item
  • Open items
  • Planning
  • Projects
  • Machines
  • Features
  • Complaints
  • Value tables
  • Discount prices
  • Targets
  • Orders, order confirmation, outstanding invoices

Upon request, the data transfer of the following information to abas ERP is possible:

  • Customers, suppliers, prospective customers
  • Contacts
  • Quotation items
  • Order items
  • Visit reports
  • Machines
  • DMS documents

SMARTCRM.ERP.abas used by our customers

We have eliminated our double quotation writing. The sales-relative data are current at any time for our sales employees and available all around the world. SMARTCRM facilitates our maintenance development and the assembly process.

Bernd Breuninger, CRM project manager at Herrmann Ultraschall GmbH & Co. KG
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SMARTCRM supports sustainably our sales processes and allows us to recognize the cooperation of associations on the market, to detect unused potentials and to shape our internal communication as much transparent and customer-oriented as possible.

Dr. Volker Nagel, Sales manager at Carl Roth GmbH + Co. KG
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