• All CRM data handy on the go?
• Talking through the open offers with the customer while visiting?
• Writing a service report right after a maintenance appointment?
• And all this without internet connection?

With SMARTCRM.Offline, you always have your CRM with you – wherever you are.

• Customer visit over? Record the important agreements immediately in the CRM?
• And send a task regarding the offer directly to the colleague?
• Has he time tomorrow to clarify the details?
• And all this using your smartphone, regardless whether Android or iOS?

SMARTCRM.App is your practical CRM on the go. Reach for important CRM data online at any time.

• Accessing customer information over the browser?
• Retrieve the current statistics figures online?
• Creating appointments and tasks over the Web and send them directly to the colleagues?

SMARTCRM.Web is your practical CRM on the go.

• On the road and time left for a spontaneous visit? Perhaps with a prospective customer who has an open quotation? Who is nearby?
• After three months, stopping by customers with declining sales? How do you optimize your driving route? See the route on a map?
• And how to integrate the new customers in the existing sales tours?

SMARTCRM.GeoMap shows you the direct path to customers.

• Annual planning depending on territories? Key accounts? Or individual customers?
• And also considering the seasonal curves?
• Should there be any plan deviations, how quickly can you react and adjust the projected figures?

SMARTCRM.Planning offers you the long-term vision without losing sight of the latest developments.

• Push business cards straight into the CRM?
• With minimal effort?
• During the fair?
• And without internet connection?

With SMARTCRM.Scanner, you save yourself from the cumbersome typing.

• Keeping track – not only of your own appointments but also of the ones of your team colleagues?
• And what did the colleague representing you agree with the customer?
• Is there anything written on this topic? An e-mail perhaps – and not only in the Outlook of the colleague but also centrally in the CRM?
• And everything, without having to worry about how the data end up in Outlook and in the CRM – because everything runs automatically?

With SMARTCRM.Exchange.Sync you are still in control of your appointments while on the go.

• Targets defined – and now?
• How close are you to your target agreements?
• How close is your team? And the whole company?
• Are there any indications that you cannot achieve your goals? How can you react?

With SMARTCRM.Targets, you keep the target in mind.

• Creating quotations in a few clicks and keeping track of all of them for follow-ups?
• How high are the chances of success?
• What is the current project forecast?
• Who plays which role in the project and which arguments could convince the decision-makers?

With SMARTCRM.Projects, you know exactly in each phase of your sales project you need to start.

• Which machines has the customer in use?
• When does the warranty expire and how long is the service contract?
• When is the next maintenance work?
• And at the customers’ premises? All urgently needed device information at hand?
• Directly organizing a spare part delivery?
• After the repair, immediately creating the maintenance report?

SMARTCRM.Machines is our support for your service department.

• Quickly finding real solutions for customer calls?
• Creating service cases and directly informing the relevant colleagues?
• Coordinating and monitoring service appointments?
• Early detection that several customers have already reported the same error?

With SMARTCRM.Ticket, complaints become an opportunity to whip up enthusiasm in your customers.

• Always the corresponding solution for a customer problem?
• Whipping up enthusiasm in your customers with quick help?
• Sharing your solutions with colleagues?

This works! With SMARTCRM.FAQ, your company-wide knowledge database.

• Checking the current sales development before the annual evaluation meeting?
• And comparing the sales trend of the top customer in your territory?
• What products, that he has not been using yet, can you offer him?
• Where can you see potential which are not yet used?

SMARTCRM.Sales shows you the answers since this is the CRM with your figures.

• Here, CRM with customer information, there, ERP with figures and products – is there an easier way?
• Everything important in one system? A centralized access for all colleagues?
• Connecting ERP and CRM hassle-free? Best with a “finished” interface, which can be quickly and easily set up as a standard solution?

With SMARTCRM.ERP, all customer-related ERP information can be found directly in SMARTCRM. 98% of our customers use the interface between SMARTCRM and their ERP solution. Do the same and rely on our interface competence.