Question.Answer.Quality

question_and_answer

The FAQ for success recipes

Always the corresponding solution for a customer problem? Whipping up enthusiasm in your customers with quick help? Sharing your solutions with colleagues?

This works! With SMARTCRM.FAQ, your company-wide knowledge database.

 

Know-how transfer

Archiving of problem solutions

Company-wide

Central information pool for all employees

Key words search

Easy search for FAQ entries

Tickets and FAQ

Direct transfer of error messages from SMARTCRM.Ticket in the knowledge database

Strong duo for the service

You can control your complaint management with SMARTCRM.Ticket and transfer the problem descriptions and their solutions directly into the knowledge database SMARTCRM.FAQ.

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